Project Manager, Community, hosting.com (formerly A2 Hosting)
April 2024 – Present
Remote Position
Lead execution of Agency Success programming, including recurring livestreams and educational initiatives
Manage cross-functional projects across marketing, product, sales, and community teams
Oversee content strategy and distribution across blog, video, email, and social channels
Develop documentation, workflows, and reporting systems to improve operational clarity
Track performance metrics to inform programming and strategic decisions
Support WordPress community sponsorships and global event initiatives
Contract Project Manager
April 2023 – Present
Remote Position
Plans and coordinates team members’ actions for web projects based on contract scope
Manages client communications and expectations
Maintains project timeline to ensure timely completion
Proposes additional work that brings value to the clients
Allocates the project resources
Ensures clients expectations are met
Community Advocacy Manager, Pantheon
May 2019 – March 2023
Remote Position
Managed Customer Advocacy program
Worked cross-functionally to nurture and scale program year over year
Developed and maintained success metrics for program
Lead advocacy communications via weekly newsletter, Slack channel, and forum posts
Built workflows to identify and recruit new advocates
Editorial Assistant, Post Status
June 2015 – May 2019
Remote Position
Provided customer support via Slack and HelpScout
Monitored and moderated community Slack
Recorded and analyzed membership data
Organized two on-site conferences
Volunteer Experience
WordCamp US 2024 Lead team, March 2024-September 2024
WordCamp US 2023 Organizing team, PR & Communications lead, March 2023 – September 2023
WordPress Incident Response Team, January 2023 – November 2025
WordPress Photo Directory Team Representative, April 2022 – June 2024
WordPress Diverse Speaker Training Group, 2020 – 2024
WordCamp Grand Rapids Organizing Team, 2014 – 2018